Online Services Faq

Find answers to the following topics

PVLSE is the platform for sharing your passion, monetising your skills, starting a side-hustle, and growing your business.

With our all-in-one solution you can:

  • Offer classess and activities
  • Manage and track your business
  • Accept payments
  • Get paid directly into your bank account
  • And so much more

It's never been easier to get paid for what you love.

Use PVLSE to learn new skills and connect with like-minded people through exciting

If you are using PVLSE from your mobile we suggest that you download the app for a smoother experience.

A "pvlse" is what we call any of the activities, events, and classes available to you.

You can create a pvlse under any of the categories available to you.

Anyone can create a free or paid pvlse. You’ll need to fully fill in and verify your profile info before it appears on the platform.

Yes you can edit a published pvlse no one has joined. When someone joins your pvlse you can no longer edit the price, and if the pvlse starts within 48 hours then you may not edit its time, date, and location.

Unless it is specifically outlined in the pvlse description and the host is your official employee then all sessions need to be run by you, the creator.

YES, as long as you meet the criteria set by the creator and have fully filled in your profile info.

If you like a pvlse but don’t see a time and date that suits you, you can select the “request a time a date” option in the drop down which will take you directly to the inbox of the host. Once you’ve agreed on a time and date the host will add that to their pvlse and you can join it.

If someone selects “request a time a date” they will be taken to your inbox where you can agree on what suits you both. You can then either edit your existing pvlse by adding the said time, or you can create a wholly new pvlse. Don’t forget to share the link with them.

If you withdraw your attendance from a pvlse up to 48hrs before the start you will get a full refund and your PVLSE wallet will be credited. If you cancel after 48hrs you will not get refunded.

If a host cancels a pvlse you will get a full refund credited to your PVLSE wallet

NO, it’s free to sign up, create pvlses and attend free pvlses. You only have to pay when you join an activity with an entry cost.

You may choose to pay by credit/debit card

We do not charge any fees, however, a small external payment processing fee will be applied on your purchasing transactions.

YES, your card details are encrypted and stored securely with our payment gateway Stripe. If we detect fraudulent activity we reserve the right to freeze the account until the issue is resolved.

We take a fixed 15% (+VAT) service fee on your earnings directly at source, meaning we earn only after you do. You have nothing else to worry about.

You can choose to get paid out directly into your bank account whenever you want, simply request a cash-out. Please note there is a minimum of £25 for this, and all payment requests may take up to 5 working days to process.

The safety of our community and transparency of our platform is of paramount importance to us. As such, your profile information should be accurate and complete before you can start using our platform’s services.

Pictures are a great opportunity to let others know what’s important to you and to express yourself. Upload a selfie, show off your hobbies, or find another clever way to make a good impression on the community. Be creative!

We reserve the right to remove any images we deem inappropriate.

Main Criteria for image removal

  • Images that depict nudity or are sexual in nature
  • Depictions of violence or references to illegal substances
  • References to hate groups, terrorist organizations, or notorious figures
  • Images intended to harm or harass another person or specific demographic groups
  • Images that depict someone other than yourself - we take identity theft very seriously

By reporting inappropriate content you can do your part in helping to ensure that everyone has a positive online experience. You can report a pvlse, a profile, or interaction. Please write to support@thepvlse.com if you wish to report something.

We do our best to review reported content as soon as possible. At times we may conclude that a picture or content was reported incorrectly, and no further action will be taken.

It would be a pity to see you go, but if you really want to delete your account, you can do it from the settings dropdown menu in your profile overview.

However, be aware that deletion is final and you won't be able to recover your data, progress, or active creator subscription.

Our mission is to assist and support every individual in their quest for self-actualisation, be it in the pursuit of their passion through work, the learning of new skills, or achievement of new heights.

For any other queries or general support send us an email at support@thepvlse.com